Shipping Policy
At Home & Hound Depot, we're committed to getting your order to you as quickly and reliably as possible. Please read our shipping policy below for all the details.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Times
Once your order has been processed and shipped, estimated delivery times are as follows:
- United States: 7–15 business days
- International: 10–20 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order. We occasionally offer free shipping promotions — keep an eye on our store for the latest deals!
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
International Shipping
We ship worldwide! International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in our pricing or shipping fees.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us at support@homeandhounddepot.com and we'll do our best to resolve the issue promptly.
Contact Us
Have questions about your shipment? Reach out to our support team at support@homeandhounddepot.com and we'll be happy to help.