Privacy Policy

Last updated: May 30, 2026

At Home & Hound Depot, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

Information We Collect

When you visit or shop with us, we may collect the following information:

Personal identification: Name, email address, shipping address, billing address, and phone number
Payment information: Credit card or payment details (processed securely — we do not store full payment details)
Device & browsing data: IP address, browser type, pages visited, and time spent on our site
Order information: Products purchased, order history, and communication preferences

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, shipping updates, and customer support communications
Improve our website and shopping experience
Send promotional emails (only if you've opted in)
Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our store, including:

Payment processors (e.g., Shopify Payments)
Shipping and fulfillment partners (e.g., Zendrop)
Email marketing platforms (only with your consent)

These partners are required to keep your information confidential and use it only to provide their services to us.

Cookies

Our store uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of our store may not function properly as a result.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@homeandhounddepot.com.

Data Security

We implement industry-standard security measures to protect your personal information. Our store is hosted on Shopify, which is PCI-DSS compliant and uses SSL encryption to keep your data safe.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.